Privacy Policy

Ian’s School of Motoring (“we”, “us”) is the data controller for personal information you share when contacting us. This policy explains what is collected and why, in line with UK GDPR and the Data Protection Act 2018.

What we collect

This website has no contact forms and collects no details through the site itself. Enquiries come to us directly by phone call, WhatsApp message or email, and may include:

• Your name and the phone number or email address you contact us from
• Your postcode or Leicester area
• Your driving experience and preferred lesson times
• Anything you choose to include in your message
• Basic analytics data, only if you accept analytics cookies

Why we collect it

Enquiry details are used solely to reply to you, discuss lesson availability and arrange tuition. The lawful basis is your consent when you contact us, and legitimate interests in responding to enquiries about our services. WhatsApp messages are also processed by WhatsApp under its own privacy terms.

How long we keep it

Enquiry details are kept only for as long as needed to respond and, where lessons go ahead, for the duration of tuition plus any period required for accounting or insurance purposes. You can ask for your details to be deleted at any time.

Sharing your information

We do not sell your data. Information may be processed by service providers that host this website or deliver enquiry emails on our behalf, and only for that purpose.

Your rights

• Access a copy of the information we hold about you
• Ask for inaccurate information to be corrected
• Ask for your information to be deleted
• Object to or restrict how your information is used
• Withdraw consent at any time

To exercise any of these rights, call 07843 181513. If you are unhappy with how your data has been handled you can complain to the Information Commissioner’s Office at ico.org.uk.

Cookies

Cookies are covered separately in our Cookie Policy, which explains what is set and how to change your choices.